Fast and Free Shipping
Everything ships free to addresses in the contiguous United States (excludes Alaska and Hawaii ).For every products, the displayed shipping cost includes duties, taxes, and clearance, meaning no surprise fees to pay upon delivery.
Most of our in-stock products ship in 1–3 business days, but please check the main product detail page for specific shipment timelines and back-order notifications.
We ship from in California and New York. Your order will ship from the fulfillment center nearest you by default unless one or more of the shipments in your order is out of stock at that location.
Once your order enters the shipping process, we’ll send a confirmation email with your tracking number(s) so you can monitor the shipments.
Barring unexpected carrier delays, you should receive your shipment(s) within 1–7 business days from the date it shipped. We’re also happy to contact the shipper on your behalf if you have questions about your order once it’s on the way.
Here's a breakdown of the usual shipping timeline for GREENVILLE orders:
- Order on Tuesday, ship out on Thursday at the latest
- Choose the method closest to the customer to ship from California
- Tracking information is emailed Thursday evening
- Usually arrive at the latest next Wednesday.
Certain Hoo products are fulfilled as multi-piece shipments, and the parcels may arrive at separate times. Please keep in mind, shipping times are estimated and not guaranteed–delays may happen due to weather, shipping carrier, inventory shortages, or other events that we have no control over. We'll always do everything we can to make sure your order gets to you as quickly as possible.
If you have any questions about shipping, please contact our customer service team at firstname.lastname@example.org.
Articles in this section
- Tracking says my package was delivered but I haven’t received it.
- How can I check my order status?
- Will my order arrive in multiple shipments?