Under normal use, the main parts and components of all height-adjustable desks are guaranteed for 5 years (calculated from the time when the product is delivered to the user), the motor quality is guaranteed for 2 years, and the electronic components are guaranteed for 2 years. Does not cover any problem caused by:
1. Results caused by non-product material and process defects;
2. Normal wear and tear caused by the passage of time, such as long-term direct light exposure, aging, temperature and humidity changes, etc;
3. Due to the customer's failure to follow the product instructions and guidelines to misuse/abuse/negligence/improper maintenance/improper assembly/improper disassembly/improper cleaning or cleaning supplies/contact with sharp objects and other inappropriate methods or items caused by the use of the product;
4. As a result of force majeure factors, such as typhoons, earthquakes, fires, floods, volcanic eruptions, etc..
Shipping & Return Policy
1. We offer FREE shipping via UPS/USPS/FedEx to the Contiguous United States for most products. Most of our in-stock orders ship in 4 business day. shipping times may vary.For more information on Hoo shipping policy, click here
2. You are free to return almost any item within 60 days of receipt. For more information on Hoo return policy, click here..